SupportAI
The assistant on call 24/7, a Salamander when needed.
Questions, issues and requests: first the assistant that knows your site, then a nerd who knows property. In Habbi or simply on WhatsApp.
- The photos of the property in Bruges aren't online.
- I see it: 3 photos from Whise are larger than 20 MB and were rejected. I've resized them and synced again. They're online now.
- Great. Can you also make the map on the detail page bigger?
- That's a change to the product. I'll pass it on to the team.
- Hey! Good idea, we'll include it in the next release. I'll keep you posted in this group.
First the assistant, then a Salamander.
The AI assistant solves most questions straight away, in Habbi or on WhatsApp. Anything it can't do goes to our team, with the full context.
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You ask your question
In Habbi or in your WhatsApp group, whenever suits you.
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The AI assistant answers AI
24/7. It knows your site, your properties and your integrations, and fixes what it can. It reports bugs to us straight away.
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A Salamander takes over
For what the AI can't do: a nerd who knows property, with your file ready. No repeating yourself, no queue.
What support means to us.
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AI assistant, 24/7 AI
Answers and fixes, at any hour of the day.
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WhatsApp group
One group per client, for all your sites, with our team in it.
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Bugs aren't support
Faults are part of the product, and we fix them in every plan.
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Requests become product
A good idea gets built for everyone.
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Knowledge base
Text and video, searchable, also by the assistant.
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Workshop and training
For your team, at the start and at every big step.
Reach us through what you already use.
One of the biggest plus points for me with Salamander is really how easy they are to reach.
Nerds who know real estate.

Which plan includes it
What's in my plan?
| Part | Essential€249 / month | ProPopular€499 / month | All-in€749 / month |
|---|---|---|---|
| AI assistant, 24/7 | |||
| Bugs and outages fixed | |||
| Human support via WhatsApp group | |||
| Cost of human support | €150 / hour | Included, €0 extra | Included, €0 extra |
| Workshop, migration and training | As an add-on | As an add-on | Included with an annual contract |
Swipe sideways to see everything.
Support applies per customer, not per website. For custom work and deviations from the shared product, you get a separate quote.



Wim, Copandi